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REFUND AND RETURN POLICY

A Legal Disclaimer

We take pride in crafting high-quality, handmade Woollen Xibelani skirts with care and precision. Due to our products' personalized and handcrafted nature, we DO NOT OFFER REFUND. However, we allow exchanges under specific conditions to ensure you receive the perfect fit.

Exchange Policy

  • Size Exchanges Only: If your Xibelani does not fit, you may request an exchange for a different size.

  • Waist Measurements Required: To avoid sizing issues, please provide accurate waist measurements when placing your order.

  • Exchange Timeframe: Requests for exchanges must be made within 7 days of receiving your item.

Conditions for Exchange

  • The item must be in its original condition.

  • Customers are responsible for return shipping costs for exchanges.

  • Exchanges are subject to availability. If your preferred size is unavailable, we may offer an alternative solution.

Non-Exchangeable Items

  • Worn, damaged, or improperly cared for items will not be accepted for exchange.

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